Where did we come from…
Nubex.my® is the realization of an idea born in the 2000’s to create a hub-centric order matching system for precious metals, known as Nubex, an abbreviation of Nusantara Bullion Exchange. The Internet became the obvious medium to launch this efficient and innovative business model. With an intimate knowledge of the physical precious metals industry and the practical application of the latest technologies, Nubex experienced team members launched its web-based service on February 25th, 2009.
What we do…
Nubex.my® is your online source to buy and sell physical precious metals, including gold, silver coins and bars. Actively traded products include the Perth Mint gold bars and Kangaroo gold coins , PAMP Suisse gold and silver bars, Scottsdale stacker silver bars, Canadian Maple Leaf, Austrian Philharmonic, Chinese Panda, Emirates Gold, OPM and Valcambi silver bars, and other quality name brand products.
By providing online access to a real-time (also known as spot price), real-order market, Nubex has empowered self-directed individuals and institutions alike. Nubex continues to grow at an exceptional pace with the enthusiastic support of its loyal customers.
Where we are
In purchasing precious metal, trust is what most customers want. You need to know that we are real, and we want to show you that we are (without losing the emphasis on the advantages of online shopping that we so dearly propagate)
So here we are in the flesh, a place where we can show you that it's better to buy & pay online with delivery rather than physically come to us:
C-315, Centre Wing,
Metropolitan Commerce Square,
47820 Petaling Jaya,
Should you need us for guidance and wisdom, feel free:
+6 03-7729 9640 / 9604
+6 013-320 9640
Our physical gallery is open from Monday - Friday 10.30am - 6.00pm.
Since 25 January 2013, Nubex is a certified ISO 9001:2008 company.
What does the certificate mean to us? Everything!
We never thought that getting ISO 9001 certificate was this hard and tedious. Spending time to be more organized and systematic is not what we normally do. Finally, we got it, and it is very special to every single individual in the company because of all the hard work and additional commitment, Nubex management system is now internationally recognized.
By having a good system (both on the operation as well as the management side) ultimately, the result would be the increase in customer satisfaction rating. Our constant and ultimate aim is to have you, our dearest customers, to be more comfortable and happy when dealing with us. Thus it is very crucial to have a specific standard of conduct, which in this case is the ISO standard.
Of course this doesn't mean that we are free from any mistakes. Should it happen to you, please let us know at once. You have a lot of channels to get your message across. We can't afford to jeorpadize your relationship with us.